Effective 2 November 2026
Information you provide
For an account, we store your screen name, email address, date of birth, country eligibility, acceptance time and a password hash. We do not store your readable password. Guest sessions receive an internal identifier, fictional-credit balance and eligibility acceptance without requiring an email address.
Information created by using the service
We retain saved favourite game identifiers, credit activity, recorded gameplay and preference state so that your balance, progress and glasshouse settings remain consistent. Service records include timestamps, request references, daily collection timing, session reminders and any active play restriction. Technical security records may include request information needed to investigate failures, prevent abuse or apply rate limits.
Why this information is used
Account and gameplay data operate the service you request. Eligibility and restriction data support age boundaries, safe use and enforcement of your account controls. Security records protect access and prevent misuse. Support messages allow us to understand and respond to your request. Where UK data-protection law applies, these purposes may rely on performing the service agreement, legitimate interests in operating a secure service or complying with applicable duties.
Support and recovery
A support submission stores the topic, reply email, message, reference, time and account identifier when available. Do not include passwords, payment details, identity documents or unnecessary sensitive information. Password recovery creates a short-lived, one-time token; its digest is stored rather than the raw token. Service messages may be processed by the configured mail provider for delivery.
Storage, providers and retention
Information is kept in service-controlled storage and may be processed by hosting, security and transactional-email providers as needed to deliver the service. We do not sell personal information. Optional Google Analytics measures public visits only after your consent; the Google tag loads with optional storage denied before a choice. Google may process visit information internationally. You can refuse or withdraw in Cookie Preferences. Private account and play routes are excluded from measurement. Account records are retained while needed to provide the account; support and security records are retained only for service, safety and lawful recordkeeping purposes. A deletion request is reviewed against any active safety restriction or applicable retention duty.
Your choices and rights
You can change your screen name, lantern preference and session reminder in your profile, switch light/dark appearance from game navigation, and remove saved games from your favourites. Recently played games are derived from recorded rounds in your current session or account. You may ask to access, correct, delete or restrict use of your personal information, or raise an objection where applicable. Use Privacy choices or Support or concierge@tillandsie.com. We may request proportionate information to verify the request. Never send your password as proof.
Cookies and optional measurement
Essential service storage keeps sessions, security and explicitly chosen preferences working. Optional Google Analytics is governed by your saved consent. Marketing tracking is off. The Cookie Policy lists actual storage; the Preference Centre lets you review the current setting.
Children, complaints and changes
Tillandsie is for UK adults aged 18 or over. Contact us if you believe a minor has supplied information or accessed a session. You may also raise a data-protection concern with the UK Information Commissioner’s Office. Updates to this policy will carry a new effective date.