Keep your presence respectful
Use a screen name that is welcoming and does not impersonate a person, organisation or service representative. Harassment, hateful language, sexual content involving minors, threats and targeted abuse have no place in Tillandsie.
Keep accounts personal
Do not share credentials or let another person use your session. Never ask for someone else’s password or recovery link. The team will not need your readable password in a support message.
Play within the boundaries
Petal Credits are fictional, non-transferable and have no monetary value. Do not advertise credit sales, promise valuable redeemable items or suggest that game results provide a way to earn money. Do not automate play or exploit errors.
Respect time away
Do not pressure anyone to continue playing, and do not bypass a confirmed break or self-exclusion. If the experience stops feeling comfortable, use Player Care and step away.
Report a concern
Use Support with a concise explanation and relevant reference. We may limit access when needed to protect users or the service. Do not post another person’s private information or attempt to investigate their account yourself.