Before you ask Auri.
Straightforward answers about free play, accounts, credits and taking a break.
Can Petal Credits be exchanged for anything?
No. Tillandsie uses fictional Petal Credits with no monetary value. There are fictional credits only, and credits cannot be transferred, sold or redeemed.
Is there anything to buy?
No. There are no purchases or payment details. An eligible new session or account starts with 100,000 fictional credits. Accounts can collect 2,500 free credits once every 24 hours.
Do I have to confirm my email?
No. First-party account registration does not require email confirmation. Use an address you control because it supports account recovery and relevant service communication.
What happens to a guest balance?
It stays with the service session in the current browser. Signing out, clearing service cookies or using a different browser can lose access. Add account details from your guest profile to keep the same balance; this does not give you a second starting balance.
Why can I not collect daily petals yet?
Collections require an account and reopen 24 hours after the previous collection. Your Daily Petals page shows the next available time. An active break or self-exclusion pauses collection.
How do I change my table light?
Choose violet, rose or apricot on the home page or in your profile. The selected finish is a saved cosmetic preference. It has no effect on credit amounts, probabilities or game outcomes.
A game stopped while loading or playing. What should I do?
Check the connection, refresh once and inspect credit activity. The server record determines a completed round. If the result remains unclear, send the game name and approximate time to Support; never send a password.
Can a break be cancelled?
No. A confirmed break or self-exclusion lasts for the full selected period and cannot be shortened through the interface. The control signs you out immediately and blocks sign-in, play and credit collections.
Where can I ask about my personal information?
Read the Privacy Policy and save a privacy request through Support. Use the email associated with the account when practical, and keep the reference so the team can locate your request.
Will social play practice improve real-money gambling results?
social play results do not predict real-money gambling outcomes. Tillandsie is for entertainment only and should never be treated as a way to learn to make money.